1Introduction
Nexus Dynamics International ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us — including our import & export, trading, supplier qualification and inspection, business consultancy, legal services, and promotional material offerings.
By using our website or engaging our services, you agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2Information We Collect
We may collect the following categories of information depending on how you interact with us:
- Contact Information — name, company name, job title, email address, phone number, and mailing address.
- Business Information — details relevant to trade inquiries, supplier qualification requests, shipment specifications, contracts, and consultancy engagements.
- Communication Records — correspondence sent via our contact forms, email, or other channels.
- Technical Information — IP address, browser type, device information, and usage data collected automatically when you visit our website.
- Cookies & Similar Technologies — information collected through cookies and analytics tools, as described in Section 10 below.
We do not knowingly collect sensitive personal information (such as health data, financial account details, or government identification numbers) unless specifically required to deliver a requested service, in which case we will inform you and request your consent where applicable.
3How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services, including trading, import/export, supplier qualification and inspection, business consultancy, legal services, and promotional material production.
- Communicate with you about your account, requests, or ongoing engagements.
- Improve our website, services, and customer experience.
- Comply with legal, regulatory, and contractual obligations.
- Send relevant updates, marketing communications, or service announcements, where you have consented to receive them.
- Detect, prevent, and address fraud, security incidents, or technical issues.
4Legal Basis for Processing
Where applicable under data protection laws such as the EU General Data Protection Regulation (GDPR), we process personal information on the basis of one or more of the following:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to deliver a service you have requested or agreed to. |
| Legitimate Interest | Processing necessary for our legitimate business interests, such as improving our services, provided this does not override your rights. |
| Consent | Where you have given explicit consent, such as for marketing communications. |
| Legal Obligation | Processing required to comply with applicable laws, regulations, or trade compliance requirements. |
5How We Share Information
We do not sell your personal information. We may share information with:
- Service Partners — freight forwarders, customs brokers, inspection partners, and other trusted parties involved in fulfilling your trade, sourcing, or promotional requests.
- Professional Advisors — legal, financial, or compliance advisors where necessary to deliver our services or meet regulatory obligations.
- Regulatory & Government Authorities — where required for customs clearance, trade compliance, or legal proceedings.
- Service Providers — third parties that support our operations, such as website hosting, analytics, and communication tools, under appropriate confidentiality and data protection obligations.
We require all third parties with whom we share personal information to maintain appropriate security measures and to use the information solely for the agreed purposes.
6International Data Transfers
As an international trade company, your information may be transferred to, stored, and processed in countries other than your own — including countries where our suppliers, partners, or inspection teams are located. Where we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws.
7Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, trade documentation, or reporting requirements. Retention periods vary depending on the type of information and the nature of our engagement with you — for example, trade and customs documentation may be retained longer to satisfy regulatory obligations.
8Data Security
We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal or contractual retention requirements.
- Object to or restrict certain processing activities.
- Request portability of your information in a structured, machine-readable format.
- Withdraw consent at any time where processing is based on consent.
10Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website.
11Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12Children's Privacy
Our website and services are intended for business and professional use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
13Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
14Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Nexus Dynamics International
Email: info@nexusdynamicsinternational.com